Fair pricing for any business

Whether you're an individual, a small business, or a growing enterprise, we have a service plan that aligns perfectly with your goals.

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Basic

$ 750 /month
  • Up to 10 man hours per month, for use on service and consulting
  • 24/7 Monitoring Available
  • Project hours available upon request, billed as additional hours

Professional

$ 1500 /month
  • Up to 20 man hours per month, for use on projects, service, and consulting
  • Can have three simultaneous service tickets open
  • Open one project per month

Preferred

$ 3000 /month
  • Up to 40 man hours per month, for use on projects, service, and consulting
  • Can have five simultaneous service tickets open
  • Open two projects per month

Compare plans

Transparent pricing for every stage.

Basic
$750 /mo
Professional
$1,500 /mo
Preferred
$3,000 /mo
Included Man-hours

Hours dedicated to technician’s time resolving tickets.

10 Hrs

20 Hrs

40 Hrs

Recommended endpoints

The amount of end users and devices to be serviced.

<10

<30

50+

Unlimited tickets

Unlimited tickets within allotted man-hours

24/7 monitoring and management

Service is available for an additional fee per device.

Customer Service Portal

Portal to manage service requests and tickets.

Backups and imaging

Service is available for an additional fee per device.

IT Documentation

Securely manage credentials, licenses, and assets.

Procurement Assistance

Simple procurement of IT hardware and licenses.

Use hours for projects

Complete projects with hours billed from service plan.

Preferred service tickets

Submit tickets flagged for priority service.

Additional service pricing

Frequently Asked Questions

All the answers you're looking for

If you're new or looking for answers to your questions, this guide will help you learn more about our services and their features.

A managed service contract is an agreement between a business and a managed service provider (MSP) to manage and support the business's IT infrastructure and services. You need one to ensure proactive monitoring, timely support, and efficient IT systems management, allowing you to focus on your core business activities without worrying about IT issues.

Certainly, you have the flexibility to book additional hours as needed. However, if you find yourself requiring extra hours regularly, upgrading to a higher plan may often be more cost-effective in the long run.

No worries! Our pricing grows with you. Chat with us to find the right fit as your business expands. And if things change, you can cancel anytime without contracts.

Yes, we do! If your issue requires an onsite visit for resolution, we'll do our best to accommodate your schedule. Please note that billing for onsite visits includes travel time and is billed in one-hour increments, with a minimum charge of one hour. However, for remote resolutions, billing is done in 15-minute increments with no minimums.

Depending on your plan, you can utilize the hours for service, consulting, and projects. Additional hours and services are available for an extra cost, which you can easily add through the customer portal upon registration.

Plans are billed monthly per account. Any additional hours are subject to billing approval. Additional services, tools, and equipment are billed separately. For remote work, time is charged in 15-minute increments, while onsite services have a minimum charge of 1 hour per visit. After-hours and Saturdays are billed at 1.5 times the standard rate, while Sundays and holidays are billed at 2 times the standard rate.

Ready to get started?
Start your service,contract free,now.

Explore our demo service portal to see firsthand how our managed service contracts can elevate your technology operations.